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Terms of Use

Effective 15 January 2026 · Applies to all Findes accounts and API usage.

1. Agreement

By creating an account, issuing an API token, or sending requests to the Findes API, you accept these terms on behalf of yourself or the organization you represent. If you do not agree, do not use the service.

2. The service

Findes provides storage for log data and backup archives, together with APIs and tooling for ingestion, retention management and restore. We aim for uninterrupted availability but do not guarantee it unconditionally.

3. Accounts and security

You are responsible for the confidentiality of your credentials and API tokens, and for all activity performed with them. Report suspected compromise immediately to support@findes.download.

4. Acceptable use

  • Do not store content that is unlawful in the jurisdiction of storage (European Union).
  • Do not use the service to attack, probe or disrupt other systems.
  • Do not resell the service without a written agreement.
  • Do not attempt to circumvent quotas, rate limits or access controls.

5. Your data

You retain all rights to your data. We process it solely to operate the service. Export and deletion are available at any time via the API or console; deletion is permanent after the grace window stated in the console.

6. Retention and deletion

Retention is configured per project. When an archive reaches the end of its retention period it is irrecoverably deleted within 24 hours. Legal hold suspends automatic deletion.

7. Payment

If a paid quota has been agreed for your account, it is billed monthly by invoice. Unused portions of a billing period are not refunded, except where required by law.

8. Termination

You may close your account at any time. We may suspend or terminate accounts that violate these terms, with notice where practical. Data is deleted 7 days after account closure.

9. Warranty and liability

The service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, our aggregate liability is limited to the amounts paid in the 12 months preceding the claim.

10. Changes

We may update these terms; material changes are announced at least 30 days in advance. Continued use after the effective date constitutes acceptance.

11. Contact

Questions about these terms: support@findes.download.

© Findes Privacy Policy · Documentation